Terms of Service

Last updated: September 6, 2026

Welcome to Good Old Frames. These Terms of Service govern your use of our website and your purchase of our products. By accessing our website or placing an order, you agree to be bound by these terms.

1. General Information

This website is operated by Good Old Frames.

For any questions, requests, or concerns, please contact us at:

contact.goodoldframes@gmail.com

2. Products

We make every effort to ensure that product descriptions, images, dimensions, and colors displayed on our website are accurate.

However, as our frames are made from natural wood, slight variations in grain, color, and texture may occur. These natural variations are not considered defects.

We reserve the right to modify or discontinue products at any time without prior notice.

3. Orders

When you place an order, you agree that all information provided is accurate and complete.

Once your order has been placed, you will receive an order confirmation by email. This confirmation does not necessarily constitute acceptance of your order. We reserve the right to cancel or refuse an order in certain circumstances, including suspected fraud, pricing errors, or product availability issues.

If we cancel an order after payment has been made, you will receive a full refund.

4. Prices & Payment

All prices displayed on our website are shown in the applicable currency at checkout.

We reserve the right to change product prices at any time without prior notice. Any price change will not affect orders that have already been confirmed.

Payment must be completed at the time of purchase using one of the payment methods available at checkout.

5. Shipping & Delivery

We currently offer delivery to selected countries.

Estimated delivery times are:

• United Kingdom: 7–10 business days
• Australia: 7–10 business days
• United States: 7–12 business days

These delivery times are estimates and are not guaranteed. Delays may occur due to shipping carriers, customs, weather, or other circumstances beyond our control.

Once your order has been shipped, you will receive tracking information by email.

6. Returns & Refunds

We offer free returns within 30 days of delivery.

To initiate a return, please contact us at contact.goodoldframes@gmail.com with your order number and reason for the return.

For full details regarding eligibility, refunds, exchanges, and return conditions, please refer to our Return & Refund Policy.

Nothing in these Terms affects any statutory consumer rights that may apply to you under the laws of your country.

7. Intellectual Property

All content available on the Good Old Frames website, including photographs, product images, logos, graphics, text, designs, and branding, is owned by or licensed to Good Old Frames and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, or use our content for commercial purposes without our prior written permission.

8. Prohibited Use

You agree not to use our website:

• For any unlawful or fraudulent purpose
• To interfere with the operation or security of the website
• To attempt to gain unauthorized access to our systems
• To reproduce or exploit any part of the website without permission
• To provide false or misleading information when placing an order

9. Third-Party Services

Our website may use third-party services, including payment providers, shipping companies, analytics providers, and other tools necessary to operate our store.

Your use of these services may also be subject to the terms and policies of the relevant third parties.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Good Old Frames shall not be liable for indirect, incidental, or consequential losses arising from the use of our website or the purchase or use of our products.

Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited under applicable law.

11. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes will be posted on this page with an updated “Last updated” date. Your continued use of our website following any changes constitutes acceptance of the updated terms.

12. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Good Old Frames
Email: contact.goodoldframes@gmail.com